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Whirlpool Home Appliances

Cause of "door" or "Open/Close Door" appearing in the display

Is DOOR or OPEN/CLOSE DOOR in the Display?

  • If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started.
  • This occurs to avoid unintended starting of the microwave oven.
  • Open and close the door, then start the cycle.

Is the door closing fully?

  • Remove all packing material from the Microwave.   
  • Be sure no packing material is blocking the door lock system.  
  • If you have a counter top microwave, place the microwave oven on a flat and level counter, table, shelf, or cart that will not block the opening or closing of the microwave oven door.
  • Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
  • Close the door firmly.