Skip to main content
Whirlpool Home Appliances

Cause of "door" or "Open/Close Door" appearing in the display

Is the door fully closed?

  • Remove all packing material from the Microwave.   
  • Be sure no packing material is blocking the door lock system.  
  • If a counter top microwave, place the microwave oven on a flat and level counter, table, shelf, or cart that will not block the opening or closing of the microwave oven door.
  • Close the door firmly.

DOOR or OPEN/CLOSE DOOR in Display:

NOTE:  To avoid unintentional operation of the microwave oven, a cooking function cannot be started if the microwave oven door has been closed for about 5 minutes. The word “door” will appear in the display until the door is opened and closed.

  • Open and close the door, then start the cycle.