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Whirlpool Home Appliances

How to check your fill hoses if your washer is not filling

Check Washer Hoses and Water Supply:

Check the household faucets to see if the hot and cold water household water supply lines are turned on. Make sure to open both water supply lines completely, for proper fill.

NOTE: Both hot and cold water must be connected to the washer supply and turned on. The washer will not properly operate with only one incoming source of water. The water valve inside the machine needs to have the “pressure” from both attached hoses in order for the washer to complete the cycle.
 

If a cold water wash is selected, the washer is designed to add hot water to keep the temperature optimal for cold wash performance. If you want to save energy by not connecting to the hot water line (or only have access to a cold water line if connected in a garage, etc.), purchase a “Y-connector” and an extra inlet hose to connect the hoses to both sides of the water valve.

NOTE: If you choose to connect only to cold water, wash performance may be affected.
 
NOTE: If during installation, the washer is connected to power, but NOT connected to water, and the machine is powered up, it will not operate and the door will lock. If the unit is unplugged before turning off the power, the washer will go into a reset mode, which will take approximately 10 minutes to complete. You may hear the pump running, and the door will unlock after about 10 minutes.
 

Water inlet hose

Check for any kinks in inlet hoses, which can restrict water flow.

If possible, remove the inlet hoses from the back of the washer. To do this, turn the water supply off, then use pliers to remove the hoses. Place hose ends in a bucket to catch water remaining in the hoses. Check the inlet screens on the back of the water inlet valve. If they appear to be clogged, scrub thoroughly with a brush (an old toothbrush works great) and mild soap and water. Replace the hoses, and turn the water supply on slowly, checking for leaks at the inlet valve.

Hose Inlets.JPG

Please note that fill hoses should be replaced every 5 years. 

This part can be ordered at our Purchase Genuine Parts site.