Are you using HE High Efficiency detergent in your HE Washer?
Use of non-HE detergent can cause a film residue. Use only HE detergent.
Always measure detergent and follow manufacturer’s directions based on load size and soil level.
Detergent works by attaching to dirt and oily particles and carrying them away. If there is not enough detergent for the soil level in the load or the water hardness, then soils can redeposit onto the load. Use more detergent for washing heavy soils in cold or hard water, following detergent manufacturer's recommendations.
Older laundry detergents do not dissolve well in the washer, especially powdered detergent. Keep detergent containers closed to extend the shelf life. If you notice that your detergent is not always dissolving, replace with new detergent. Always use only HE High Efficiency detergent in your High Efficiency machine.
Using non-HE detergent can cause oversudsing, and cause longer cycle times, as the washer tries to eliminate the oversuds situation.
CLICK HERE to watch a video on How High Efficiency (HE) Washers Work.
Clean your washer once a month using the Clean Washer cycle with affresh®, or another method per your Use and Care Guide. This will eliminate any detergent residue that may be left inside the washer.
NOTE: HE detergent can be used in non HE machines. You may not see as many suds as you would with regular detergent, but the cleaning will be the same. Use the manufacturer's recommended amount on the box or bottle.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
affresh® cleaners are available at many retailers. Find one here.