Are the controls set correctly?
Certain refrigerators are equipped with a separate control to prevent exterior moisture from forming on the vertical hinged seal. Within the seal is a heater that warms the surface to prevent exterior moisture.
Humidity Control (Some Models):
The Humidity Control Feature turns on the heater to help reduce moisture on the vertical hinged seal. On some models press the Humidity Control pad once. The Humidity Control indicator light will illuminate and the heater will be turned on.
Other models will use a touch pad interface to activate the Humidity Control. See your Use and Care Guide for instructions on how to turn the Humidity Control off and on. If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Energy Saver (Some Models):
The Energy Saver Feature controls a heater, that helps to reduce moisture on the vertical hinged seal. To turn the heater on, turn the Energy Saver switch to the "off" position.
- Press the control to On to save energy when the environment is less humid.
- Press the control to Off when the environment is warm and more humid, or if moisture is noticed on the vertical hinged seal.
Automatic Heater (Some Models)
Models that do not have an "Energy Saver" or a "Humidity Control" feature, may have an automatic heater. This means there is no option to turn on the heater, the control will automatically turn the vertical hinged seal heater on as needed. See your Use and Care Guide for specific information on your Refrigerator. If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.