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Whirlpool Home Appliances

Doors Not Aligned

Possible Solutions

Why is it important to level and align the doors properly?

A freezer that is not leveled correctly and/or does not have the doors properly aligned may cause the following:

  • Doors unable to close or seal properly
  • Frost build-up
  • Temperature fluctuation 
  • Door switch is unable to make contact correctly

Is the freezer level?

It is important to ensure the freezer is level before aligning the doors. A properly leveled freezer will help with overall proper operation of the freezer.  Please refer to your Use and Care Guide or Installation Instructions for specific leveling information for your freezer. 

In addition to your Use and Care Guide and Installation Instructions, here are some other tips for leveling the freezer: 

  • Use a level to make sure the freezer is level from side to side and front to back.
  • Check to make sure the floor under the freezer is also level. If the floor is not level shims may need to be used.

Are there any food items being stored in the doors?

The freezer doors are designed to be slightly different heights when the freezer is empty, in order to account for the weight of food that will be placed on the doors. Adding food to the doors will help properly align the doors.

Are the doors adjusted properly? 

Once the freezer is properly level, front to back and side to side, the doors can be adjusted.  Instructions on adjusting the doors on your freezer can be found in the Use and Care Guide or Installation Instructions. 

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

 

 

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.

 

 

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