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Whirlpool Home Appliances

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Possible Solutions

Is the lock mechanism preventing the door or lid form closing?Edit section

(Style of lock may vary by model number)

  • To lock or unlock the freezer, you must hold the key in the lock while turning. The lock is spring loaded, so the key cannot be left in the lock.
  • Clear any frost or debris build up from lock mechanism that may be preventing door or lid from closing fully.
  • Unlock and open the door or lid, close and lock again.

 

       

 

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.

 

 

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