Is the food properly stored?
Check to make sure that the food is properly stored. Food that is not properly stored can transfer taste and odors when stored next to each other. Use airtight, moisture-proof packaging to help avoid odor and taste transfer from stored food.
Does the food have freezer burn?
Ice crystals that have formed on meat and other food items naturally occurs when water molecules, in the food, separate and dehydrate that area. Freezer burn may cause an off odor and may alter the taste and texture of the food. Store food properly to help eliminate or avoid freezer burn.
Does the freezer need to be defrosted or cleaned?
Proper and routine cleaning of the freezer will help with taste and odor transfer.
CLICK HERE for more information on how to clean the freezer
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.