Has the protective film been removed from the Control Panel?
Remove the clear protective film from the Control Panel by lifting film with fingernail at one corner.
If you believe your product is in warranty, please contact us at 1-866-698-2538.
If you believe your product is out of warranty, service is not available for your countertop microwave. The cost of replacement parts and labor for a repair are often more than the cost of a new microwave. Use the menu above to shop for a new countertop microwave oven.