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Whirlpool Home Appliances

How to check

What is the status of the connectivity indicator light?

To check if the appliance is connected we need to know the status of the connectivity indicator (A) as well as the Amber House icon (C) and Blue House icon (D) located on the appliance. Please ensure the appliance is powered on and not in standbye mode. Touch the POWER button on the dishwasher and observe the status of the indicator lights.

connected dish status.jpg

Wireless Status icon is off

If the Wireless Status icon (A) is off, your dishwasher is not connected.

Wireless Status icon is blinking slowly

If the Wireless Status icon (A) is blinking slowly, your dishwasher is attempting to connect to home Wi-Fi router.

Wireless Status icon is on but Blue House icon is blinking slowly

If the Wireless Status icon (A) is on but the Blue House icon (D) is blinking slowly, your dishwasher is connected to home your Wi-Fi router, but the Whirlpool app or Smart Grid functions do not work.

Wireless Status icon is on and the Amber or Blue House icons are on

If the Wireless Status icon (A) is on and the Amber House icon (C) or Blue House icon (D) is on, you are completely connected to your home network or router.  You can now go to the app and register the appliance. For additional information and troubleshooting, click on "Yes" in this section of the troubleshooting guide.

If you need help with your connected appliance please1-866-333-4591.

 

 

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.

 

 

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