Is the Control Locked Status Light On (some models) and Correct Cycle Selected?
If the Controls Locked status light is on, press and hold the Cycle Signal button for three seconds. This will turn off the Controls Locked feature.
The Cycle Control knob must be set on a Automatic Dry, AccudryTM or Time Dry cycle (on some models). The dryer will not start if set on the Wrinkle ShieldTM option.
Refer to the Use and Care Guide for detailed control operation instructions.
Is the Door Firmly Closed/Latched?
Your dryer door may not be fully closed. It may look shut, but may not be latched.
Push on the door to engage the latch or latches.
Some models have an upper and lower latch. Both latches must be secure for the dryer to run.
Have you checked your circuit breaker or fuse box?
If your electric dryer seems to be running, but not turning, check your circuit breaker or fuse box. Electric dryers should have 2 circuit breakers or fuses. One operates the heating element, and one operates the motor, for turning the drum. If one of those is tripped or blown, the dryer will not perform both operations. It may spin but not heat, or it may heat but not spin.
If you dryer is a gas dryer, this does not apply as it uses only 1 fuse or circuit breaker.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.