Is the household water supply turned on?
Both the hot and the cold water faucets or valves must be turned on and fully open. Check the household faucets to see if the hot and cold water faucets are turned on. Make sure to open both faucets or valves completely for proper fill.
Are the water inlet hoses kinked?
Check for any kinks in inlet hoses, which can restrict water flow.
CLICK HERE for more information on the water supply
Are you using Anti-flood devices?
Whirlpool recommends that appliances be direct connected to the water supply for optimum machine performance. Using anti-flood devices can reduce the water pressure and amount of water entering the appliance.
CLICK HERE for more information on the use of flood safe devices
How does the water sensor work?
Your washer contains a sensor that accurately measures the incoming water and uses less water. Due to the calibration of this sensor, the washer can take an average of about 1.5 minutes to as long as 5 minutes at the beginning of each cycle to start filling after the door locks.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.