Skip to main content
Whirlpool Home Appliances

Odor/Smell

 

Possible Solutions

Are you using HE High Efficiency detergent?

Use of non-HE detergent can cause a film residue, which can result in odor or smell.  Always use the detergent manufacturer's recommended amount of detergent. 

CLICK HERE for more information on using HE detergent

Have you run a monthly washer maintenance cycle?

Run the Clean Washer cycle every month to maintain washer freshness.

CLICK HERE for more information on the "Clean Washer" cycle

Have you cleaned the door seal?

CLICK HERE for more information on cleaning the door seal

Do you leave the door open after each use?

The washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses.

CLICK HERE for more information on washer door and freshness

Are you using the FanFresh® option? (certain models) 

With the washer on, press to activate the FanFresh® option.

CLICK HERE for more information on the FanFresh® cycle

 

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.

 

 

  • Was this article helpful?