Did you receive a F0 E5 unbalanced load alert?
This alert indicates the load is out of balance. The washer is running a load-balance correction routine. Allow the washer to continue.
If the dial is flashing and the washer has stopped, redistribute the load, close the lid, and press START/PAUSE. You may notice the load is extremely wet, which this may have been the cause.
Adding wet items to washer or adding more water to the basket could unbalance washer.
Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items.
Check that the washer is leveled with all four feet in full contact with the floor.
Use Bulky/Sheets Deep Water Wash cycle for oversized, nonabsorbent items such as comforters or poly-filled jackets. Other items are not appropriate for Bulky/Sheets Normal cycle.
See “Cycle Guide” in your Use & Care Guide for more information on loading. If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
CLICK HERE to view a video for more information on correcting an unbalanced load.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.