Check washer inlet hoses and water supply
Check the household faucets to see if the hot and cold water household water supply lines are turned on. Make sure to open both water supply lines completely, for proper fill. Verify that there are no kinks in the inlet hoses.
CLICK HERE for more information on the water inlet hoses
Is the drain hose correctly installed?
Check drain hose for proper installation. Use the U-shaped drain hose form on the drain hose and securely attach to drainpipe (standpipe) or tub. Check that only 4.5" (113 mm) of drain hose is in the drainpipe (standpipe). Do not tape over the drain opening.
The drainpipe (standpipe) height requirements minimum is 39" (99 cm).
Make sure the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe of utility sink.
CLICK HERE for more information on how to install the drain hose
Water usage will vary
These washers do use less water than older traditional washers. Cycles such as Heavy Duty or Bulky items will fill with more water than the more energy efficient cycles, such as normal. Load Size selection will also change the amount of water.
During rinse, most cycles use a spray rinse. However, by using the Fabric Softener option, or the Extra Rinse option, the washer will use a deep fill rinse.
NOTE: Cycles are designed for specific clothing items, and using them other than instructed in the Use and Care Guide may result in less than optimal performance.
NOTE: Using these cycles may increase the amount of time and energy used, and may not meet the standard Energy Star® Standards.
Are you using anti-flood devices and controls?
Whirlpool recommends that appliances be direct connected to the water supply for optimum machine performance.
CLICK HERE for more information on using flood safe devices
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.