Are you pressing and holding the Start button?
You may need to press and hold the start button for up to 3 seconds to engage the cycle.
Is the lid completely latched?
The lid must be completely closed and latched for the washer to operate.
CLICK HERE for more information regarding the lid locking
Did you receive an "LF" or "F8E1" Error Code, or is the Spin or Wash light blinking?
If F8 E1 or LF (too long to fill) appears in display, the washer is taking too long to fill or the washer is filling and draining.
It's possible the drain hose extends more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening. Any of these drain hose issues can cause the washer to siphon (fills and drains at the same time) and the washer never fills to the expected level.
Either the F8E1 or the LF error codes may indicate there is some problem with the water supply going to the washer. Please make sure both inlet hoses are connected and both hot and cold water supplies are turned on. This washer has sensors which detect the water supply, and requires both hoses to have water going to the water valve. If it does not detect both water supply hoses are turned on, the control detects a problem with the water pressure sensor. The lid will lock, and the machine will enter a pump out mode for 8 minutes.
CLICK HERE to review a video for more information about the LF or F8 E1 Error code.
CLICK HERE for more information on proper installation of the drain hose
Is your Washer filling properly?
CLICK HERE for more information on the inlet hoses
Are you using anti-flood devices and controls?
Whirlpool recommends that appliances be directly connected to the water supply for optimum machine performance.
CLICK HERE for more information on using flood safe devices
The F8E1 Error code also may indicate there is some problem with the water supply going to the washer. Please make sure that both inlet hoses are connected and both hot and cold water supplies are turned on.
CLICK HERE for more information on "LF" and "F8E1" Error codes
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.