Are both water valves open?
If no water is detected entering washer after 13 minutes, the washer will go into a drain routine.
When the washer goes into a drain routine, it will sound like it's draining for approximately 8 to 10 minutes, during which time the pump will run continuously. The control will not accept any input during this time. Please wait 10 minutes before trying to perform any functions.
Check the water supply:
Turn on the water. Check the household water supply to see if the hot and cold water faucets are turned on. Make sure to open both faucets completely for proper fill.
NOTE: Both Hot and Cold water must be supplied to the washer.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.