Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

Load & Go Concerns - Top Load Washer

Possible Solutions

Changing the detergent concentration level 

To change the detergent concentration level, press and hold the Load & Go™ button until the concentration level changes. Release Load & Go™ when the concentration level changes and repeat until you reach the desired concentration level. Options for detergent concentration levels are 2x through 8x, but will vary by model number.  2x is the default setting and the standard level for most detergents. For more information on choosing the correct concentration level, see your Owner's Manual.

NOTE: If the concentration of your detergent isn't available on your washer, choose the concentration level that is closest.  i.e. detergent is 8x, but the washer only goes up to 6x.

CLICK HERE for more information on how to set detergent concentration level.

Enabling Load & Go

The Load & Go™ feature will default On for each cycle unless disabled. Touch LOAD & GO button to view detergent dispensing options. Hold LOAD & GO button on the control panel to choose a detergent concentration level. Hold for 3 seconds.

Disabling Load & Go

To disable the Load & Go™ system and use only a single dose of HE detergent, press the Load & Go™ button until the light turns off. Pour the measured amount of liquid HE detergent into the single-dose detergent dispenser. The detergent will dispense at the optimum time during the wash cycle.

If using powdered detergent, or single-dose detergent packets, place that detergent in the wash basket before starting the load. 

Always use only High Efficiency (HE) detergent.

CLICK HERE for more information about using HE detergent

The Smart Way to Wash

From our Precision Pour Cap to our ultra-concentrated formula, Swash® delivers the results you want in a compact, intelligent bottle design.

swash logo.jpg

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

  • Was this article helpful?