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Product Help | Whirlpool

Refreshing the Mobile App

How to Refresh the Whirlpool Mobile App

If the information on your Whirlpool mobile app is not displaying the current cycle or timer information, you may need to refresh the mobile app.  

Mobile App is not showing the correct status of Appliance:

  1. On any page in the mobile app.
  2. Pull down on the page and hold until the loading circle activates.
  3. Release the page.

The mobile app should now display the most updated information.

refresh app.png

Still, having problems?

  1. Try logging out of the mobile app and logging back in. 
  2. Check to make sure your appliance is connected to your home WiFi network
  3. Cycle power to the appliance. Unplug the appliance, wait 1 minute and then plug the appliance back in
  4. Wait for appliance to reconnect to WiFi and then check app status update

 

Need additional help?

If you need additional help with your connected appliances please contact us at 1-866-333-4591.​​​​

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-866-698-2538

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