Display Not Working - Has Power - Built-In Microwave
Possible Solutions
Is the Control Lock set?
The Control Lock disables the control panel pads to avoid unintended use of the microwave oven.
See Setting the Control Lock on a Countertop Microwave for more information
Is the Timer in use?
The Timer can be set in minutes and seconds, up to 99 minutes and 99 seconds, and counts down the set time.
To CANCEL the Timer: Touch CANCEL while the Timer is active in the display (the time icon is flashing) to cancel the Timer.
Is the door fully closed?
Ensure the door latch is not blocked and the door is fully closed. Below are some common items that may prevent the microwave from closing or opening:
- Packing and/or shipping material
- Dish or bakeware. Ensure the dish is the correct size for the microwave, an oversized plate will prevent the door from closing.
- Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
Still need help? Contact us or schedule service.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada