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Product Help | Whirlpool

Lock- Electric Range

Possible Solutions

The Control Lock avoids unintended use of the surface cooking areas.

If Control Lock is activated when power to the cooktop is off, the cooktop is locked out, and the surface cooking areas cannot be turned on by the cooktop touch controls.

If Control Lock is activated when power to the cooktop is on, all keypads are locked out except for Power and Off.

  • To Unlock Cooktop: Touch and hold LOCK for 3 seconds.

Reset power to the product:

  • Power unit down by turning off the circuit breaker(s) for one (1) minute.
  • Power unit up by turning on the circuit breaker(s).
  • Monitor the cooktop for one (1) minute to ensure the error code does not display again.
  • Verify cooktop operation.

Refer to the Owner's Manual for detailed control operation instructions.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

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