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Product Help | Whirlpool

Nothing is Working - Gas

Possible Solutions

Is the main gas shut-off valve turned ON?

Verify the main gas valve is ON.

Has a household circuit breaker tripped or the fuse blown?

Ensure a household fuse has not blown or a circuit breaker has tripped. If necessary, reset the circuit breaker or replace the fuse.  Also, check to ensure the outlet the range is plugged into is operational. 

Is the control lock on? 

The control lock on a range is intended to "lock" the control from unintended use. This is perfect for households with children who like to touch buttons so the range cannot be turned on accidentally or turned off when running.  

Is the control set for a delayed start? 

The oven can be set for a bake function with a Delayed Start, meaning the function will not start until the start time is reached.

Cancel the control and restart the bake function.

Is the appliance in Demo Mode? 

Some ovens may be equipped with a demo mode feature. Demo Mode allows you to explore various features and options on your appliance without all the functionality (e.g., turning on the heating elements). If your appliance is in Demo Mode, it will say "Try the Product," "View Product Video," or "Showroom Mode" on display after powering on. To disable Demo Mode, follow the on-screen prompts or reference the appliance Owner's Manual.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


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