Are there any plastic items or food debris around the heating element?
After the dishwasher is completely cooled down (at least 30 minutes), check around the heating element for any plastic parts or food particles that may have fallen around the heating element during the cycle. Remove any plastic parts or food particles from the heating element after it has cooled. You can use a non metallic item, such as a wooden spoon, to scrape any debris from the heating element. After a few cycles, the excess plastic will burn off.
Run a rinse cycle or a cleaning cycle with affresh® to help remove the odor.
CLICK HERE to watch a video on cleaning the dishwasher and disposer with affresh®
Were non-dishwasher safe plastic items washed?
Wash only dishwasher safe plastic items in the dishwasher. Always place dishwasher safe plastic items in the upper rack only.
Cleans even where you can't see
affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.
Cleaners are available at many retailers or can be purchased here.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.