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Product Help | Whirlpool

Leaking from Back - All-In-One Washer Dryer

Possible Solutions

Is the Inlet Hose Secure?

Check to see if the water is coming from where the inlet hose is connected to the washer and to the faucet. Make sure that both ends of the inlet hose contain the hose washers. Make sure that all of the connections are tight. If necessary, tighten the connections to avoid leaks. Do not over-tighten. See the Installation Instructions for details.

Is the drain hose loose? Are there signs of the household drain backing up?

Make sure that the household drain is not backing up. Check for blocked drains. The sink and drainpipe must be able to carry away no less than 17 gallons (64 L) of water per minute. The water can back up from the drainpipe or sink if clogged or slow.

Check the household plumbing (laundry tub, faucets, drainpipe and water pipes) for leaks.

The drain hose in the drainpipe should be secure, not sealed. Securing the drain hose will keep it from coming loose from the drain. See the Installation Instructions for details.

CLICK HERE for more information on the drain hose connection

Are you using HE High-Efficiency detergent? 

Always use only HE detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. 

CLICK HERE for more information on using HE detergent

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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