Removing Odors and Smells - All-In-One Washer Dryer

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Possible Solutions

Have you performed the "Clean Washer" cycle, or has the "Clean Washer Cycle Reminder" message flashed?

Clean Washer Cycle Reminder

The Clean Washer with affresh® message will flash at the end of a wash cycle when the washer has run 30 wash cycles. This is a reminder to run the Clean Washer with affresh® cycle. If the Clean Washer with affresh® cycle is not run, the message will stop flashing at the end of a wash cycle after running three more regular wash cycles. After 30 more wash cycles are completed, the Clean Washer with affresh® message will again flash at the end of a wash cycle as a reminder.

Clean Washer with affresh® reminder on all in one washer dryer screen

Cleaning the Inside of the Washer/Dryer

This washer/dryer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner to thoroughly clean the inside of the washer/dryer.

Begin procedure
Clean Washer with affresh® Cycle Procedure (Recommended for Best Performance):
    a. Open the washer/dryer door and remove any clothing or items.
    b. Use an affresh® Machine Cleaning Wipe or a soft, damp cloth or sponge to clean the inside door glass.
    c. Add an affresh® Washer Cleaner tablet to the washer drum.
    d. Do not add the affresh® Washer Cleaner tablet to the bulk dispenser.
    e. Do not add any detergent or other chemicals to the washer/dryer when following this procedure.
    f. Close the washer/dryer door.
    g. Select the Clean Washer with affresh® cycle.
    h. Select the Tumble Fresh™ option to help dry the washer/dryer interior after the cycle is complete.
    i. Touch the START/PAUSE button to begin the cycle.

Description of Clean Washer with affresh® Cycle Operation:
    1. Do not run this cycle with a load. Doing so could damage the items.
    2. After the cycle is complete, leave the door open slightly to allow for better ventilation and drying of the washer/dryer interior.

NOTE: The washer/dryer remembers your last option selection and will use it for future wash cycles until you deselect that option. Do not use liquid chlorine bleach in the All-In-One Washer and Dryer. Oxygenated Bleach (such as Oxi Clean) is safe to use in the All-in-One Washer and Dryer.

Are you using HE High-Efficiency detergent?

Always use only HE detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds, which can lead to the washer leaking, draining concerns, and/or poor rinsing performance.

Whirlpool recommends using Swash® Laundry Detergent. It is designed to work in both high-efficiency (HE) and non-HE washing machines. With an 8x concentrated formula, you’ll use about a quarter of the detergent you’d need with a traditional 2x concentration detergent. It may look like a small amount, but you’ll be amazed at its effectiveness.

Have you Cleaned the Drain Pump Filter?

It is recommended that the Drain Pump Filter be cleaned at least every 6 months for best performance. See the "Cleaning and Maintenance" symptom above for more information about cleaning the Drain Pump Filter.