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Product Help | Whirlpool

Not Operating - Commercial Dryer

Possible Solutions

Is Dryer door closed properly?

Make sure the dryer door is closed completely.

Is the Start button not pressed firmly or held long enough?

Press the START button until you hear the dryer drum moving.

Was the power supply cord installed correctly?

Electric dryers require a 240-volt power supply from your wall outlet. If you do not have 240-volt, your electric dryer will not operate correctly. Check with a qualified electrician.

Electrical Shock - Laundry.jpg

For electric dryers, the wall plug will look like one of the two options below. If you do not have this type of wall plug, you will need to contact a qualified electrician if you are using an electric dryer.

3 and 4 prong wall plug of dryer

Verify that the power supply cord is fully plugged into the wall outlet. 

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions or Video below to check that the power supply cord is properly installed.  Also, ensure the terminal screws are tight at the dryer, unplug the dryer before checking terminal screws. 

CLICK HERE to watch a video on how to connect a 3 wire electric dryer cord

CLICK HERE to watch a video on how to connect a 4 wire electric dryer cord

Have you checked your home circuit breakers? 

Electric dryers require a separate 30 amp circuit, fused on both sides of the line. This means there will be 2 circuit breakers to operate the dryer. One circuit will operate the motor (turning the dryer drum), while the other circuit will operate the heating element. If one of these is tripped, the dryer may not heat. Check that both circuit breakers operating the dryer are not tripped. Use a time-delay fuse.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-866-698-2538 or click below to schedule an appointment.


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