Not Cleaning or Removing Stains - Commercial Grade Washer

Have you loaded the washer as recommended?

The washer is less efficient at cleaning when the load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Add only one or two additional garments after the washer has started.

Have you properly added the detergent?

Add detergent, Oxi products, and color-safe bleach to the bottom of the basket before adding the load items.

Are you using too much detergent?

The suds from too much detergent can keep a washer from operating correctly. Always measure detergent and follow the manufacturer’s directions based on load size and soil level.

Always use only HE detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds, which can lead to the washer leaking, draining concerns, and/or poor rinsing performance. 

Whirlpool recommends using Swash® Laundry Detergent. It is designed to work in both high-efficiency (HE) and non-HE washing machines. With an 8x concentrated formula, you’ll use about a quarter of the detergent you’d need with a traditional 2x concentration detergent. It may look like a small amount, but you’ll be amazed at its effectiveness.

Are you using the correct cycle as per fabric type?

Use a higher soil level cycle option and warmer wash temperature to improve cleaning. Use PowerWash® cycle for tough cleaning.

Are you using dispensers?

Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Do not add products directly onto the load.

Are you washing like colors together?

Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.

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