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Product Help | Whirlpool

Controls are Not Working - Commercial Grade Washer

Possible Solutions

Electronic Touch Pad Information

When using the touch control, touch on the name to operate, not the lights.

Is the Control locked?

If the Control Lock feature is activated the Control Lock light will be on. The controls will not respond to any touch commands. Refer to the Owner's Manual for specific information on your model. 

Is the lid locked?

The lid must be completely closed and latched for the washer to operate.  

Depending on your model, some washers may fill without the lid locking, and others will not even start until the lid locks. Check your Owner's Manual for information on your specific model.

 CLICK HERE for more information on the lid locking

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

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