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Product Help | Whirlpool

Not Tumbling or Spinning - Compact Heat Pump Dryer

Possible Solutions

Is the Power Supply Cord Installed Correctly?

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

Is the Control Locked Status Light On and Correct Cycle Selected?

Touch and hold CONTROL LOCK to lock or unlock the controls of the dryer.

NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK.

The Cycle Control knob must be set on a Automatic Dry, AccudryTM or Time Dry cycle (on some models).  The dryer will not start if set on the Wrinkle ShieldTM option.  

Is Door Firmly Closed/Latched?

Your dryer door may not be fully closed. It may look shut, but may not be latched. Push on the door to engage the latch. 

Are the Controls Set Correctly?

See information on using the controls in the Control Panel Symbols and Usage information above.

Still need help? Contact us or schedule service.

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Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

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