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Product Help | Whirlpool

Not Tumbling or Spinning - Compact Heat Pump Dryer

Possible Solutions

Is Power Supply Cord Installed Correctly?

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

CLICK HERE to watch a video on installing a 3 wire power cord

CLICK HERE to watch a video on installing a 4 wire power cord

Is the Control Locked Status Light On and Correct Cycle Selected?

Touch and hold CONTROL LOCK to lock or unlock the controls of the dryer.

NOTE: The Control Lock function may be enabled when recovering from a power failure. To unlock the control, touch and hold CONTROL LOCK.

The Cycle Control knob must be set on a Automatic Dry, AccudryTM or Time Dry cycle (on some models).  The dryer will not start if set on the Wrinkle ShieldTM option.  

Is Door Firmly Closed/Latched?

Your dryer door may not be fully closed. It may look shut, but may not be latched. Push on the door to engage the latch. 

Are the Controls Set Correctly?

See information on using the controls in the Control Panel Symbols and Usage information above.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

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