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Product Help | Whirlpool

Not Tumbling or Spinning

Possible Solutions

Is the Control Locked Status Light On (some models) and Correct Cycle Selected?

If the Controls Locked status light is on, press and hold the Cycle Signal button for three seconds. This will turn off the Controls Locked feature.

The Cycle Control knob must be set on an Automatic Dry, AccudryTM or Time Dry cycle (on some models).  The dryer will not start if set on the Wrinkle ShieldTM option.

Refer to the Owner's Manual for detailed control operation instructions. 

Is the Door Firmly Closed/Latched?

Your dryer door may not be fully closed. It may look shut, but may not be latched. 

Push on the door to engage the latch or latches. 

Some models have an upper and lower latch. Both latches must be secure for the dryer to run.

Have you checked your circuit breaker or fuse box? 

If your electric dryer seems to be running, but not turning, check your circuit breaker or fuse box. Electric dryers should have 2 circuit breakers or fuses. One operates the heating element, and one operates the motor, for turning the drum. If one of those is tripped or blown, the dryer will not perform both operations. It may spin but not heat, or it may heat but not spin.

If your dryer is a gas dryer, this does not apply as it uses only 1 fuse or circuit breaker.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

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