Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

Not Tumbling or Spinning - HybridCare Dryer

Possible Solutions

Is Power Supply Cord Installed Correctly?

The power supply cord may be incorrectly installed. If the power cord is incorrectly installed, the dryer may not start or heat. Review the Installation Instructions to check that the power supply cord is properly installed.

CLICK HERE to watch a video on installing a 3 wire power cord

CLICK HERE to watch a video on installing a 4 wire power cord

Is the Control Locked Status Light On and Correct Cycle Selected?

If the Controls Locked status light is on, press and hold the Cycle Signal button for three seconds. This will turn off the Controls Locked feature.

The Cycle Control knob must be set on an Automatic Dry, AccudryTM or Time Dry cycle (on some models).  The dryer will not start if set on the Wrinkle ShieldTM option.  

Is Door Firmly Closed/Latched?

Your dryer door may not be fully closed. It may look shut, but may not be latched. Push on the door to engage the latch or latches. Some models have an upper and lower latch. Both latches must be secure for the dryer to run.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

  • Was this article helpful?