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Product Help | Whirlpool

Dryer is Not Heating

My Whirlpool Dryer is Not Heating

Testing the Dryer for Heat 

To test if the dryer is heating: 1. Select a heated cycle 2. Run the cycle for 5 minutes (empty dryer). 3. Open the door and feel inside.  If the dryer is heating, follow the troubleshooting information under the "Drying Performance" section of the troubleshooting guide. 

Was Air Only selected?

The Air Only cycle or Air/Fluff Only does not add heat to the dryer at any time during the cycle. Air-only cycles are best used for items where no heat is desired, such as items that will shrink easily. This can also be used with a dry rack, making it convenient for sweaters or shoes. Air-only cycles work better when using a Timed Dry cycle.

Does the home venting line need to be cleaned or tested?

If a dryer is heating but still has long dry times, the likely cause is a vent issue or restricted airflow. The venting going from the dryer to the outside of the home must be cleaned every one to two years or as needed when dry performance has decreased.  You can also contact a professional vent cleaning service and have your vent inspected for obstructions.

Regular dryer vent cleaning will:

  • Reduce Drying Time
  • Increase Air Flow
  • Reduce Energy Cost

Before scheduling service, a dryer vent test kit (W11224254) is available, the kit will help you to determine if the venting is restricted and needs to be cleaned. To order, contact Customer Service. 

Electric Dryers

Have you checked your home circuit breakers? 

Electric dryers require a separate 30-amp circuit fused on both sides of the line. This means there will be 2 circuit breakers to operate the dryer. One circuit will operate the motor (turning the dryer drum), while the other circuit will operate the heating element. If one of these is tripped, the dryer may not heat. Check that both circuit breakers operating the dryer are not tripped.  

Power Supply Cord Installed Correctly:

Electric dryers require a 240-volt power supply. If you do not have 240-volt, your electric dryer will not operate correctly. Check with a qualified electrician. Ensure the power cord is properly installed; refer to your installation instructions and reference the videos below for 3 and 4-wire installation.  Also, ensure the terminal screws are tight at the dryer, and unplug the dryer before checking the terminal screws. 


Gas Dryers

Is Gas Supply Connected and the Shutoff Valve Open?

Make sure the dryer is connected to the gas supply.

The drum of a gas dryer will turn, but the dryer will not heat if the gas shutoff valve is closed. Open the gas shutoff valve in the supply line. The valve is open when the handle is parallel to the gas pipe. 


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