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Product Help | Whirlpool

Controls are Not Working - Dryer

Possible Solution

Is the Control locked?

If the Control Lock feature is activated, the Control Lock light will be on. The controls will not respond to any touch commands.

Was the Start, Push to Start, or Hold to Start button firmly pressed?

The Start, Push to Start, or Hold to Start buttons should be pressed and held for two to five seconds to start the dryer.

The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your fingertip, not your fingernail. When selecting a setting or option, simply touch its name.

Much like a screen on a cell phone, the electronic touch control panel of the dryer does not respond as well when moisture is present. If there is moisture present on the control panel or your hands, it is possible the controls will not respond. Dry your hands and clear the control panel of moisture with a clean, dry cloth.


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