Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

EL - Error Code - Stacked Laundry Center

Possible Solution

Is there anything blocking the latch?

Ensure the door latch is not blocked.  Below are some everyday items that may prevent the washer from latching:

  • Packing and/or shipping material
  • Item or clothing

Does the lock need to be cleaned?

Verify that there is nothing blocking the door and the lock mechanism. Always clean the door area for soap build-up. 

Cycle Power

If you are still experiencing concern, cycle power to the washer.  Disconnect power for 30 seconds and plug back in.  

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-866-698-2538

  • Was this article helpful?