Skip to main content
Icon/Error Created with Sketch.


Product Help | Whirlpool

Knocking or Thumping - Noise - Washer

Possible Solutions

Knocking or Thumping Noises:

Typically, a knocking or thumping noise will only occur during agitation/wash, and spin portions of the cycle.

 In What Cycle is the Knocking/Thumping Noise Occurring?


There will be a knocking/thumping noise as the drive system shifts from agitation mode to spin mode or vise versa. These sounds are part of the normal washer operation.

Do not overload the machine, and do not wash 1 item by itself. If you wash a bulky item, such as a blanket, use towels as counterweight to even the load.


With an off balance load, it is possible for the tub to hit the cabinet of the washer. This may cause a knocking/thumping sound. Be sure that you are loading clothing evenly around the agitator or wash plate. Also verify that the washer is level front to back, side to side, and that all four feet are touching the floor with the locking nuts tightened.

​Refer videos shown below for “Leveling the washer” or “Out of Balance”.

Leveling the Washer

Out of Balance


Some Knocking/Thumping sounds are part of the normal operation of the washing machine. You may hear different sounds depending on which cycle the noise is occurring in.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States



  • Was this article helpful?