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Product Help | Whirlpool

Removing Odor or Smells - Stacked Laundry Center

Possible Solutions

Are you using High Efficiency (HE) detergent in your washer?

Use of non-HE detergent can cause a film residue, which can result in odor or smell.  Always use the detergent manufacturer's recommended amount of detergent.

CLICK HERE for more information on the importance of using HE detergent

Have you performed the "Clean Washer" cycle, or has the "Clean Washer" light come on (on some models)?

  • Some models have a "Clean Washer" cycle. See the Owner's Manual for your specific model.

  • Run the Clean Washer cycle every month to maintain washer freshness. This procedure helps keep odors from developing in your washer. The Clean Washer cycle, which is available on some models, uses higher water volumes in combination with affresh® washer cleaner or liquid chlorine bleach to thoroughly clean the inside of the washer.

CLICK HERE for more information on the using the "Clean Washer" cycle

  • If your model does not have a "Clean Washer" cycle, run the machine empty (without clothing) once a month, using affresh® washer cleaner with a Normal cycle and hot water option. 
Cleans even where you can't see

affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.

Cleaners are available at many retailers or can be purchased here.

affresh logo1.jpg

 

Do you remove your clothing when the wash cycle is complete?

Always remove your clothing items as soon as possible when the wash cycle is complete. Leaving wet clothing inside the wash basket can cause odors both in the clothing and in the washer.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

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