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Product Help | Whirlpool

Underneath or bottom - Compact Front Load Washer

Possible Solutions

Is the inlet hose secure?

Check to see if water is coming from where the inlet hose is connected to the washer and the house water supply. Make sure that both ends contain the hose washers. Make sure that all the connections are tight.

Is the drain hose loose? Are there signs of the household drain backing up?

Make sure that the household drain is not backing up. Check for blocked drains. The sink and drainpipe must be able to carry away no less than 17 gallons (64 L) of water per minute. The water can back up from the drainpipe or sink if clogged or slow.

Check the household plumbing (laundry tub, faucets, drainpipe, hot water heater, and water pipes) for leaks.

CLICK HERE for more information on proper drain hose installation

Did you add more clothing after the washer cycle started?

Most people use the highest water level available on this style of washer. By adding clothing to the washer after the cycle has started, the water level may rise higher than expected. This could allow water to flow over the inner tub and onto the floor underneath the washer. Never add more than 1 or 2 small items to a wash that has already started when using the highest water level setting.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

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