Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

Not Starting or Operating - Compact Front Load Washer

Possible Solutions

Is the door locked upon installation?

It is possible for the washer to be unboxed and the door to be locked. In order for the washer to operate, connect to the cold water supply and connect the power.

CLICK HERE for more information on door locked at install

Did you try to start the washer before connecting to the household water supply?

The cold water faucet or valve must be connected and fully open. If the washer is started without water, it will stop, The water supply needs to be connected and turned on before attempting to start the washer.

Is the control panel clean and dry?

This washer has a control panel that is sensitive to the touch. When trying to operate the control on this washer, use the following information:

  • Use clean, dry hands when operating the control. Wet or dirty hands can cause the touch sensitivity to be lessened.
  • The control panel needs to be clean and free of any residue
  • Do not use gloves when operating the control panel

Is the control locked?

If the control lock feature is activated the control lock light will be on. The controls will not respond to any touch commands. Hold the control lock button for 3 seconds to unlock.

Is the door completely locked?

The door may look closed, but may not be locked. Open and close the door firmly, the door must be completely closed and locked for the washer to operate.

CLICK HERE for more information on the Door Lock:

Verify that the Start button was held

The "Start" or "Push to Start" button must be pushed and held for up to 3 seconds.

Verify that the door is properly latched

CLICK HERE for more information on door latching

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

  • Was this article helpful?