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Product Help | Whirlpool

Not Cleaning Clothing - Compact Front Load Washer

Possible Solutions

Are the load items discolored?

Dye transfer can occur when mixing colors in a load.

Are you using HE High-Efficiency detergent? 

Always use only HE detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds, which can lead to the washer leaking, draining concerns, and/or poor rinsing performance. 

Whirlpool recommends using Swash® Laundry Detergent. It is designed to work in both high-efficiency (HE) and non-HE washing machines. With an 8x concentrated formula, you’ll use about a quarter of the detergent you’d need with a traditional 2x concentration detergent. It may look like a small amount, but you’ll be amazed at its effectiveness.

Are you using the correct cycle and temperature for the fabric being washed?

Use a higher soil level cycle option and warmer wash temperature to improve cleaning.

 

Flipping the detergent world on its cap.

Just flip it, squeeze it, and start your laundry cycle. With this easy squeeze, you get the right amount and the clean you want every time. 

Shop Swash® HE Ultra-Concentrated Liquid Laundry Detergent.

swash logo.png

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Manuals & Service

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Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.

 

1-866-698-2538

 
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