Unable to Open Storage Drawer
Possible Solution
Is the pedestal installed correctly?
If the washer or dryer is not aligned with the front of the machine, it could prevent the storage drawer from opening correctly.
Check out Pedestal Questions for Front Load Washer or Dryer for more information.
Is the washer/dryer level?
Place a level on the top edges of the washer/dryer, checking each side and front. Rock the washer and dryer back and forth to ensure all four feet make solid contact with the floor.
If the washer or dryer needs to be adjusted, locate the 1/4" hex-head screws on the top of each pedestal foot. Reach inside the pedestal and use a 1/4" hex-head ratchet or open-end wrench to adjust the feet up or down as needed to level the washer/dryer. Make sure all four pedestal feet are in solid contact with the floor. Refer to the installation instructions that came with your pedestal for specific directions for your model. Learn how to use your phone to level household appliances.
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