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Product Help | Whirlpool

Not Cleaning Clothing - Front Load Washer

Possible Solutions

If you feel the clothes are not cleaning check the follow suggestions: 

  • Water Temperature
  • Type and Amount of Detergent
  • Use of Additives
  • Cycle Selection
  • Loading and Sorting of the Clothes
  • Routine Cleaning of the Washer

Are you using the correct cycle selection?

Depending on the model, you can customize your cycle selection by changing the the spin speed, water temperature and soil level.  Always follow the instructions on the care label of the garment before washing in your machine. 

Suggestion: If warmer water temperatures are safe for the fabrics being washed, use hot or warm washes. Check the garment fabric care labels for temperature recommendations. Using the wrong temperature on specific garments can lead to discoloration. 

CLICK HERE for more information on selecting the correct cycle

Are the load items discolored?

Dye transfer can occur when mixing colors in a load.

CLICK HERE for more information on dye transfer

Are you using HE High-Efficiency detergent?

The use of non-HE detergent can cause film residue. Use only HE detergent. 

CLICK HERE for more information on using HE Detergent

 

Use the Extra Power button

The Extra Power button boosts stain-fighting on any wash cycle with an intense pre-wash and extra agitation. It is only available on some models. 

Is the washer overloaded?

Place a load of sorted items loosely in the washer. Items need to move freely for the best cleaning and to reduce wrinkling and tangling. You may need to reduce your load size.  Avoid tightly packing the washer. The washer will not rinse thoroughly or spin correctly if tightly packed. 

 

Flipping the detergent world on its cap.

Just flip it, squeeze it, and start your laundry cycle. With this easy squeeze, you get the right amount and the clean you want every time. 

Shop Swash® HE Ultra-Concentrated Liquid Laundry Detergent.

swash logo.png

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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