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Product Help | Whirlpool

What does the "SUD" or "SD" Error Code mean

"Sud" or "Sd" in display of your Whirlpool Washer 

Encountering the SUD error code on your Whirlpool washer can be frustrating, but you're not alone. This error code signifies a suds-related issue that can impact your washing machine's performance. Understanding the SUD error code and knowing how to resolve it will help ensure your laundry comes out clean and fresh. In this guide, we'll explain the meaning of the SUD error code, discuss common causes, and provide troubleshooting tips to fix the problem. By following these steps, you can restore your Whirlpool washer to optimal functioning and enjoy efficient laundry cycles once again.

What Does the SUD Error Code Mean?

The SUD error code on Whirlpool washing machines indicates that the appliance has detected an excessive amount of suds in the wash drum. This often results from using too much detergent or the wrong type of detergent, especially non-HE (high-efficiency) formulas. When the machine senses a buildup of suds, it automatically initiates a suds elimination routine to clear the excess bubbles, potentially prolonging the wash cycle.

Indicators of the SUD error on Whirlpool models include flashing lights on the control panel, an audible alert, and the presence of foam or bubbles in the wash drum after the cycle ends. If you encounter the SUD error code, it’s essential to check your detergent usage and consider running a cleaning cycle to remove any residue. Addressing these issues promptly ensures your Whirlpool washing machine operates smoothly and efficiently.

Common Causes of SUD or SD Error Code

There are a couple of common reasons for a SUD error code to trigger: 

  • Type of Detergent Used
  • Amount of Detergent Used
  • Detergent Build-Up

HE detergents come in many different concentration levels, such as 2x, 4x, and 8x.  It is important to follow the detergent manufacturer's dosage amount based on soil level and load size. Detergent pacs also come in different sizes; larger pre-measured ones should only be used for large or heavily soiled loads.   

Laundry additives can also cause excessive suds; examples are "no splash" or "easy-pour" liquid chlorine bleach. This type of liquid chlorine bleach contains a thickening agent that may create excess suds in washers. If this is the case, run the machine empty, using regular liquid bleach products, or clean with affresh® washer cleaner before running another load.

CLICK HERE for information on using HE detergent

Which detergent should you use?

Whirlpool recommends using Swash® Laundry Detergent. It is designed to work in both high-efficiency (HE) and non-HE washing machines. With an 8x concentrated formula, you’ll use about a quarter of the detergent you’d need with a traditional 2x concentration detergent. It may look like a small amount, but you’ll be amazed at its effectiveness.

Flipping the detergent world on its cap.

Just flip it, squeeze it, and start your laundry cycle. With this easy squeeze, you get the right amount and the clean you want every time. 

Shop Swash® HE Ultra-Concentrated Liquid Laundry Detergent.

swash logo.png

 How to Resolve a SUD Error Code

Cleaning your Whirlpool washing machine is essential for eliminating odors and reducing detergent build-up. A clean machine ensures your clothes come out smelling fresh and can also enhance the efficiency of your washer, saving you time and money in the long run.

It is generally recommended to clean your washing machine at least once a month. However, if you have hard water or use your machine frequently, more frequent cleaning may be necessary.

To prevent the SUD error from occurring again, always measure your detergent carefully and adhere to the manufacturer’s guidelines. Additionally, avoid overloading the washer and ensure it is level to facilitate proper drainage. If you continue to experience the SUD error after trying these steps, it may be time to contact Whirlpool customer support or a qualified technician for further assistance. They can provide expert guidance and address any underlying issues with your machine.