Skip to main content
Icon/Error Created with Sketch.
block.addtocart.title

block.addtocart.message


Product Help | Whirlpool

Leaking Water from Behind - Top Load Washer

Possible Solutions

Are Inlet Hoses secured and washers in place?

Check to see if the washer is leaking where the inlet hoses are connected to the washer and to the house water supply. Make sure that both ends of both inlet hoses contain the hose washers. Make sure that all the connections are tight.

CLICK HERE for more information on proper inlet hose installation

Are the inlet hoses connected to the correct port?

Verify that the cold water inlet is connected to the cold port and the hot water inlet is connected to the hot port on the back of the washer. 

Is the drain hose loose? Are there signs of the household drain backing up?

Make sure that the household drain is not backing up. Check for blocked drains. The sink and drainpipe must be able to carry away no less than 17 gallons (64 L) of water per minute. The water can back up from the drainpipe or sink if clogged or slow.

Check the household plumbing (laundry tub, faucets, drainpipe, hot water heater, and water pipes) for leaks.

CLICK HERE for more information on proper drain hose installation

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

  • Was this article helpful?