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Product Help | Whirlpool

Cleaning Performance or Clothing Results Questions

Possible Solutions

White Residue on Clothing

There are a few potential causes of what is commonly referred to as "white residue".   White residue can be caused by one or a combination of the following:
  • Interaction of body soils with detergent, most frequently found on work out clothing or activewear
  • Excessive lint
  • Excess detergent
  • Non-high efficiency (HE) detergent
  • Detergent build-up in the washer
  • Home water quality 
  • Too cold water

Interaction of body soils

The interaction of some body soils with detergent may result in the formation of a white residue.  This residue might accumulate within the folds and wrinkles of garments or be widely distributed throughout the fabric load.  Warmer water and washing mixed loads (e.g., pieces of cotton mixed with synthetic garments) may exacerbate this residue.  To help reduce this residue, follow these tips, depending on your washer's cycles:

  • Use cycles including Heavy Duty, PowerWash, Deep Water Wash, and Whites, where available.
  • Avoid gentler cycles, such as Delicates, Casuals, and ColorLast, where applicable.
  • Use the Extra Power option, if available
  • Select cooler temperatures when acceptable for the fabric you are washing
  • Select higher soil levels (e.g., Heavy, Extra Heavy) when acceptable for the fabric you are washing.
  • Select the extra rinse option.
  • Always use the correct amount of HE detergent CLICK HERE for additional information

Excessive lint

Excessive lint on clothing can occur on new clothing items, especially towels. This is normal, and linting will dissipate over time. Use shorter wash times if excess linting continues. Using a dryer will also remove most excess lint.

Using too much detergent 

If you use too much detergent, excess detergent residue may appear as white "clumps" of undissolved detergent. Rewashing clothing items should remove these clumps. Running items through the dryer will also help remove these clumps.  Using less detergent can help eliminate these clumps.  
CLICK HERE for detergent usage guidelines

Using non-high efficiency (HE) detergent

Use of a non-HE detergent in a HE washer may result in white "clumps" of undissolved detergent. Rewashing clothing items should remove these clumps.  Running items through the dryer will also help remove these clumps.  Always use only HE detergent.  

It is not recommended to use non-high efficiency (HE) detergent.

"Clean Washer" cycle needs to be run

Running the "Clean Washer" cycle with a product like affresh® every 30 cycles will help eliminate excess detergent build-up.
CLICK HERE for more information on cleaning the interior of your washer

affresh® cleaners are available at many retailers. Find one here.


Water is too cold

This symptom is more common if you are using powdered detergent. It also happens more frequently during cold months in northern climates. 

If your washer water is too cold, it may not properly dissolve detergent, which may result in white "clumps" of detergent on clothing. Rewashing clothing items should remove these clumps.  Running items through the dryer will also help remove these clumps.  If using a cold water wash, ensure that your water temperature is at least 60 degrees to properly dissolve detergent.  Your washer should also regulate the cold water temperature by adding hot water to bring the temperature up. Run hot water in the sink closest to the washer to help ensure that hot water is running through the water lines near the washer.

Please see your Owner's Manual for more information regarding the cycles on your machine.

The Smart Way to Wash

From our Precision Pour Cap to our ultra-concentrated formula, Swash® delivers the results you want in a compact, intelligent bottle design.

swash logo.jpg

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

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