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Product Help | Whirlpool

Damaged Clothing - Top Load Washer

Possible Solutions

Were you washing bedding, sheets, or bulky items on a Cycle other than Bulky or Sheets?

This washer is designed to use the Bulky or Sheets/Bedding cycle for bulky clothing items or bedding. When washing these types of clothing items, do not use the Normal cycle or a Rapid Wash cycle (on some models). Clothing performance may not be ideal if using these cycles. 

This washer is designed to use the Bulky or Sheets/Bedding cycle for bulky clothing items or bedding. When washing these types of clothing items, do not use the Normal or Regular cycle or a Quick Wash or Rapid Wash cycle (on some models). Clothing performance may not be ideal if using these cycles.  Please reference your machines cycle guide for load type and cycle recommendations. 

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Were items damaged before washing?

Mend rips and broken threads in seams before washing items to help avoid damage to clothing. Also, check inside the washer for loose items that could snag fabrics and damage clothing.

CLICK HERE for more information on the Different Cycle Types for Clothing and Proper Sorting Information

Were strings, sashes, belts tied or removed to avoid tangling or did a bra wire break during the wash?

Tie strings or other loose items prior to washing or place in a small garment mesh bag. Loose strings may tangle with other wash items.

It is also possible for a bra wire to break during the wash, which could cause damage to items. Follow the garment manufacturer's directions. Use a cycle with low-speed wash action and short wash times. Use a garment bag to avoid tangling with other load items.

Was a large load being washed?

The wash load must be balanced and not tightly packed. Load evenly to maintain washer balance. Mix large and small items. Items should move easily through the wash water.

Are there burrs on the agitator or impeller?

Use an old nylon stocking and gently run the stocking around the agitator or impeller. If the stocking sticks in spots, there may be a burr or other imperfection. These are usually caused by items left in the pockets before washing. Always check pockets before running a wash load. 

The Smart Way to Wash

From our Precision Pour Cap to our ultra-concentrated formula, Swash® delivers the results you want in a compact, intelligent bottle design.

swash logo.jpg

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

 

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