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Product Help | Whirlpool

F9 E1 Error Code for Top Load Washer

Possible Solutions

Did you receive a F9 E1 or DRN long drain alert?

If F9 E1 (drain pump system problem - long drain) appears in display, the washer is taking too long to drain water. The drain may extend more than 4.5" (114 mm) into standpipe. Check plumbing for correct drain hose installation. Use drain hose form and attach securely to drainpipe or tub. Do not tape over drain opening.

Also make sure that the drain hose end is higher than 36 inches from the floor. If not, the washer could siphon (fills and drains at the same time).

Tips for drain hose installation

Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose.  

See Installation Instructions for proper installation of the drain hose.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

CLICK HERE  to review a video for more information about the F9 E1 or DRN Error Code.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
 

 

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