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Product Help | Whirlpool

Not Agitating - Washer

Possible Solution

Is the load unbalanced or overloaded?

The wash load must be balanced and not tightly packed. A large unbalanced load could result in a load not agitating properly, reduced spin speed, and wet clothes at the end of the cycle.

CLICK HERE for more information on loading your washer

Was the correct cycle selected? 

If a low water wash cycle was selected instead of a deep fill, clothes might struggle to agitate correctly. 

By using these cycles, such as bulky, you will get a higher water level in your machine. We recommend using the correct cycle based on the type of clothing you are washing.  Using the incorrect cycle could result in poor wash performance and tangled clothing. Refer to your Owner's Manual for cycle recommendations. Not all cycles are available on all machines.

NOTE: Using these cycles may increase your washer's time and energy. Also, adding additional water to the washer could result in poor wash performance and tangled clothes.  When additional water is added to the washer the clothing could potentially float not allowing for proper agitation, it also may dilute the detergent.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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