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Product Help | Whirlpool

OFb or ofb - Error Code

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Possible Solutions

Your washer is off balance.

If OFb (off-balance load) appears in the display, the load is out of balance. The washer could not remedy the off-balance load via automated methods and now needs manual intervention to redistribute the load evenly around the washplate. Check out Top Load HE Washer is Unbalanced or Overloaded for more information. 

How to Correct an Out-of-Balance Load

Restoring balance in your washer is straightforward with these steps. 

If the error is present:

  1. Cancel the cycle by pressing the Start button or disconnecting the power cord. 
  2. Run a drain-only cycle (if water is present).
  3. Before starting a new cycle, rearrange clothing and/or remove some items to ensure the load is level and not overloaded. Suggestion: Try using the Bulky or Heavy Duty cycle. 
  4. [Optional]—If the wash has been completed and you just need to extract water from your garments, you may run a Drain & Spin cycle after rearranging the load. 

If the cycle can be paused:

  1. Press the Start button to pause the cycle. 
  2. Open the lid and rearrange the clothing or reduce the load size. 
  3. Restart the cycle by pressing the Start button. 
 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Extended Service Plans

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
Extended Service Plans

 

 

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