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Product Help | Whirlpool

uL - Error Code

Possible Solutions

Your washer is off balance.

If OFb (off-balance load) appears in the display, the load is out of balance. The washer could not remedy the off-balance load via automated methods and now needs manual intervention to redistribute the load evenly around the washplate.

Try the following steps first:

  • If the OFb is flashing and the display washer has stopped, wait for the lid to unlock, redistribute the load, close the lid, and press START/PAUSE to resume the cycle.
  • Adding wet items to the washer or more water to the basket could unbalance the washer.
  • Avoid washing single items. Balance a single item, such as a rug or jeans jacket, with a few extra items, such as towels.
  • You may also experience some vibration during spinning or the washer has stopped with all dial lights flashing. Load items in loose heaps evenly around the washplate

Use the Bulky/Sheets cycle with the Deep Water Wash option for oversized, nonabsorbent items such as comforters or poly-filled jackets. Other items are inappropriate for the Bulky/Sheets cycle, with a normal choice.

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

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