Product Help Page
- Troubleshooting
If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Watch Videos
- VIDEO: How to Install a Microwave Using a Cardboard Template
- VIDEO: Changing the Power Level - Countertop Microwave
- VIDEO: Cleaning the Microwave Interior
- VIDEO: Using the Timer on the Microwave
- VIDEO: Melt Chocolate in Microwave
- VIDEO: Troublshooting the Microwave Turntable
- VIDEO: Using the Defrost Function
- VIDEO: Troubleshooting for a Microwave that is Not Heating
- VIDEO: How to Turn the Turn Table Off/On
- VIDEO: Cleaning the Microwave Exterior
- VIDEO: Using the Crisper Pan and Crisp Function
- VIDEO: Improving Popcorn Performance
- VIDEO: Cleaning the Microwave Door Contact Area
- VIDEO: Using the Control Lock Feature - Countertop Microwave
- VIDEO: How to Assemble the Turntable
- VIDEO: What Not to Put in the Microwave
- VIDEO: Removing Unwanted Odors from the Microwave
- Contact Us
Still need help? Call or schedule service.
Call 1-866-698-2538 or Launch Live Chat or click below to schedule an appointment.