No Sound or Audio - CoolVox
Possible Solutions
Is there power going to the unit?
Check the following:
- Check electrical supply. Plug the power cord’s 2-pronged plug into a wall outlet. The Status LED (A) will glow amber if power is present.
- Check to see if there is a switch controlling the wall outlet. If there is, make sure it's in the "on" position.
- Check to see if the household fuse or circuit breaker has tripped or blown. Reset a tripped breaker or replace any blown fuses.
Is the CoolVox™ sound system currently paired with another (muted) Bluetooth music source?
The CoolVox™ sound system is paired when the Status LED is glowing constant blue. You can cancel any existing pairing by initiating a re-pairing session
CLICK HERE for more information on repairing.
Is the volume set correctly?
You can adjust volume levels on the CoolVox™ sound system or mobile device.
- Use Volume (+) and (-) buttons (item C on the picture below) on the CoolVox™ sound system control panel or
- Use the volume settings on your mobile device.
CLICK HERE for more information adjusting the volume
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
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Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada